Check the clock setting of the current active users. This error may cause that licenses are blocked for 3 hours. Check the list of current active users. You may contact the Keil Software Sales Department or your local Keil Software Distributor to increase the number of users on your license. FLF is missing. INI file has been manually changed. Either way, reinstall the Floating-User License on this computer. You cannot check out a license before today or after 60 days.
This happens typically when the network connection is missing or the server cannot be accessed. FLF You have insufficient access rights to the floating license file. The license of this computer is blocked for 3 hours. This error can occur if: Multiple user accounts are trying to share a floating LIC on the same machine.
A backup of an FLF file is restored. Email sales. Click End Task. You may see a warning message, click Yes to confirm. To do so, follow the steps suggested in Solution 1 above.
Programs that scan virus can conflict with the activation process of Acrobat. Before you activate Acrobat, temporarily disable such programs:. For instructions on how to disable or enable a program, see its documentation.
To disable firewall software, contact your system administrator. Disabling the software firewall can leave your computer vulnerable. Disabling the software does not ensure that all functions of the software are disabled. This gives users a total of 60 days 'warning' on their screen about an upcoming expiration. Right now a user can still run certain basic training protocols with their version enable expired, but for most people the system is unusable for live sessions.
The goal behind this expiration message is it gives a lot of lead time for people to report an expiration and contact EEG Store. For compliance with our regulatory bodies, we have to ensure that EEGer is only being used by qualified individuals, as it could cause harm if misused or used in a way that is not prescribed by a qualified individual. We are required to keep up-to-date contact information for all our users and verify they are who they say they are.
We can not send renewal files without prompting because if a user were to stop using EEGer, lose access to their email address, or sell their equipment, that would risk potential misuse of the software license. Zukor Carnival Grind Air Sports. Lotus Pond Potions Postcards. Our Values. Knowledge Base Articles. Documentation Page. Download Page. About Tech Support. Enter your keywords. X Featured Special! Home Use. Getting Started. Dongle Not Found EEGer cannot find the dongle - this could be because it's not connected, or wasn't connected when the software started.
Demonstration Only License doesn't match dongle or License Not Installed Version Enable Expired There are some slight variations to this text, but generally this is what will appear in the following situations: Dongle is connected, but no keyfile is found. Dongle is connected, but an expired keyfile is installed. Dongle is connected, but the installed keyfile is for another dongle. Common use cases include: A clinician hasn't used their system in a long time, and therefore missed warning messages about the license expiring.
They need to contact EEG Store to request a renewal keyfile. A clinician installed an old keyfile by mistake, often clicking the icon on the desktop by accident instead of the similar looking EEGer icon, and needs to reinstall their latest keyfile.
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