Basic business management skills pdf




















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However, it is management skills that makes a new technology live. You will be more effective at directing the team toward your goal if you pull lead them rather than push sit back and give orders.

You want to motivate the people on your team and assist and inspire them toward the team goals. When you direct the team's work, you need to:. Some writers try to "soften" this basic management skill by calling it "coordinate" or similar terms. The stronger term, control, is essential, though, so that the manager is able to control the team's activities.

In the steps above, you have planned the work, organized the resources to make it happen most efficiently, and directed the team to start work. In the control step, you monitor the work being done.

You compare the actual progress to the plan. You verify that the organization is working as you designed it. If everything is going well, you do not need to do anything but monitor. However, that seldom happens.

An employee gets sick, the database sort takes longer each iteration than projected, a key competitor drops their prices, a fire destroys the building next door and you have to evacuate for several days, or some other factor impacts your plan. The control step now dictates that you have to take action to minimize the impact and bring your project back on to the desired goal as quickly as possible. Often this means going back to the planning stage and adjusting plans.

Sometimes it may require a change in the organization. Then, of course, you control the new plan and adjust if needed. This cycle continues until you complete the task. When you control the work, you need to:. In the control step, you set standards for performance and quality and then you monitor to make sure they are met.

There are as many tools available you as there are things you need to monitor. The beginning management skills: plan, organize, direct, and control are fundamental to a manager's ability to accomplish their assigned goals, projects, and the work products and progress of the portion of an organization for which the manager is responsible.

Provision should be made for parents and other community leaders to participate in school activities and representatives of the school teachers or students should participate in community projects and organizations.

A comprehensive plan and policies should be put in place to guide members of the community in the use of the school facilities. School facilities management Akpan described school physical facilities as essential materials that have to be provided and properly managed for the successful execution of the school curriculum.

They are important components of the school system that have to be provided, maintained and well utilized for the achievement of educational goals and objectives. They include a variety of infrastructural facilities necessary for the survival and continuity of the school system and enhancement of effective teaching and learning Akpan, The school manager needs to determine the physical facilities need of the school and provide the financial resources for procurement and management of the facilities.

He should develop good programmes for operation and maintenance of the facilities. He should be able to provide custodial staff and supervise them to ensure proper maintenance of the facilities.

Policies should be developed to ensure orderly and proper use of school facilities. School financial management The school manager should have the ability to source for funds for the management of the school. He should have knowledge of school budget preparation and provide internal accounting system and control. He should also be able to manage school purchases and payment and account for school income and expenditure.

In order for the school manager to succeed in school financial management, he should have a good system of school financial accountability because he is the chief accounting officer of the school. Decision management Decision making is an important function of a school manager. Management involves taking vital decisions that will guide the operation of an organization and therefore decision making pervades the entire management task of a school manager.

Taylor described decision management as a process involving a Identifying the needs of the organization b Evolving externalities c Examining and identifying possible obstacles and hindrances d Improving the rules decided upon with research data e Making a trial test of the decision before fully implanted.

He should be able to identify problem areas in the school that require decision making in order to be able to solve the problem.

Decision making is a problem solving process. Thus, decision making should not be manager- centred. It should be participatory. The ideas and opinions of stakeholders particularly teachers, students and educated members of the community should be sought where necessary. Decision making is risk taking and therefore, the manager should be able to identify obstacles to effective decision making in school and deal with them through the use of possible alternative approaches.

By testing, weaknesses can be detected which can provide a feedback for improvement. School managers should have knowledge of strategic decision which involves strategic planning which is policy-oriented.

Supervision Supervision is an aspect of school management and it focuses on ensuring that the efforts of school personnel are properly directed toward school goal achievement. The school administrator should be able to supervise and monitor the instructional activities to ensure school effectiveness.

School supervision is a practice designed to enhance teaching and learning. The school manager is a supervisor as well as a leader and therefore, he has the responsibility of providing expert assistance to teachers to enable them acquire more skills and competencies for effective teaching.

This means that as a leader, the school manager should be able to guide, direct, help and motivate the teachers in order to improve on the quality of instruction. Quality instructional delivery enhances quality learning outcome. Supervision therefore, involves assessing tasks performance and providing the workers with needed support to perform well. Evaluation Evaluation in school management includes evaluation of students, staff and instruction.

Generally evaluation involves appraising or determining the extent to which a person is succeeding in achieving the objective of an assigned task and it is done against prescribed or set standards. The purpose of evaluation in education includes: 1.

To improve performance 2. To provide information and data for decision making. To determine the weaknesses and strengths of an educational programme 4. To enhance staff job satisfaction 5. To provide remedial actions if deficiencies are identified in an effort to implement educational programmes and in teaching and learning. It is important to state that evaluation is committed to the principle of utility.

This means that if it does not contribute to decision making, then it is an exercise in futility. There is no evaluation, if it does not look at the significance of teaching and learning, project and programme in the school.

Evaluation is not an end in itself, but a means to an end. The purpose of evaluation is for improvement. General management tasks These general duties may involve - Attending to correspondences - Organizing staff meetings from time to time - Publicizing the work of the school to stakeholders and other members of the public - Organizing meetings with students - Arranging for school functions e. Management Skills in Education The leadership of various governments in Nigeria has come up with changes and reforms in the education sector with the hope of achieving quality education.

For the educational manger to be effective in the management of schools, he needs to acquire certain skills necessary for efficient management of work organizations.

Management skills are the competences, abilities and knowledge needed by an educational manager to carry out management functions and tasks. Fullan defined managerial skills as the competencies needed for effective and efficient planning, staffing, organizing, coordinating controlling and decision-making. Egboka, Ezeugbor and Enueme in their study identified the following as managerial skills of educational manager.

These skills indicate that school management is concerned with the skillful organization and utilization of educational resources for the achievement of set goals. Technical skill This is the skill that requires the use of specific knowledge, procedures or technique in performing a job. Much of the job of a school manager requires the application of technical skill.

This skill can be acquired through training in an educational institution eg. The school manager needs this skill for effective management of school financial accounting, maintenance and operation of school facilities, school procedures and service activities.

The manager needs this skill to be able to lead the school personnel. Human relations skill This refers to the ability of the manager to understand, communicate, work and integrate with the workers.

The skill enables the manager to understand himself and his subordinates. It helps the manager in communication process and to be skillful in using it in all his work relationship.

It is this skill that helps the manager to establish a healthy manager-subordinate relationship. Failure to use this skill can jeopardize the attainment of the school goals Akpan, Conceptual skill This refers to the ability and competence of the manager to see the school in terms of broad relationships such as long-term plans for provision and utilization of educational resources.

This skill enables the educational manager to work with ideas and to relate events or activities of resources management and trends in the environment to the school organization Akpan, Decision making skill This refers to the ability and competence of the school manager in taking effective and appropriate decision relating to school management.

According to Akpan this skill helps the manager to: a Differentiate among types of decision b Determine the type of information and data needed for decision making. Communication skill Akpan stated that communication is a vital element in school management for effectiveness of decision taken or plans drawn up for implementation depends greatly on how well they are communicated to those who will execute them.

Additionally, Akpan and Etor in their work identify three types of skill namely - Diagnostic skill - Analytic skill - Organizing skill Diagnostic skill This is the type of skill referred to as an investigative skill. It is a necessary skill that will enable the school manager to handle management problem.

This skill is needed in conflict management, handling of persistent lateness to school by staff and students etc. It is the skill needed to effectively identify the symptoms of management problems, their remote and immediate causes and finding out the solution.

Analytic skill This skill concerns the ability of the school manager to examine and understand a particular problematic situation in the school. This skill enables the manager to make the right decision in managing educational institution and also take the right decision in managing the problem situation.

Organizing skill This is the ability and competence of the school manager to build up the structure, both human and material resources for attainment of school goals. Two other necessary skills needed by educational mangers are supervisory skill and ICT skill Supervisory skill This is concerned with the ability and competence of an educational manger to effectively carry out the supervision of instruction, programmes and activities in the school system.

Most school mangers are deficient in a range of supervisory competencies and this result in ineffective supervision, poor quality of instructional delivery and low standard of education. Therefore, the supervisory skills needed by an educational manager include abilities and competencies to: - Supervise the various units or departments in the school to work as a team towards achievement of school goal.

ICT skill This involves the knowledge, ability and competence of an educational manager to use the various information and communication tools in the management of the school. In this age of knowledge driven society in which modern technological tools ICT facilities are used in virtually all aspects of human endeavour including management of organizations, the school manager needs knowledge and competency in ICT to enable him to effectively integrate ICT in school management.

Skill in ICT will help him to use ICT devices such as internet for browsing, e-mail for communication and exchange of information printers, scanners, laptops, desktops and other types of computers for processing, storage and retrieval of information.

ICT skill will help the manager to effectively manage school records involving students and staff. Problems of Skill Development of Educational Managers The challenges of skill development in educational managers include the following.

Poor funding of education Generally, education in Nigeria is not sufficiently funded. As such enough funds are not available for organization of training programmes for educational managers. This adventently affect the development of managerial skills of educational managers. The provision of capacity building programmes for educational managers can only be feasible if there is enough finance to organize the training programmes.



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